Service

Workshop - Our philosophy

Servicing and building bikes is a core part of our business. With this approach in mind, our workshop is given equal representation along-side the "showroom", as a commitment to the skill of bicycle maintenance and repair. Our mechanics work in full view of customers so nothing's kept hidden - there's no mysterious alignment tools or procedures. We practice our craft as a science, utilising proven theories, equipment, diagnosis and methodology. We keep our customers involved and informed at every step of the service process ensuring there are no surprises at pick-up time.

With over 40 years combined experience racing and riding, our staff understand the relationship between bicycle maintenance and repair and the safety and enjoyment of riding. We've seen (and been involved in!) our fair share of accidents and "mechanicals" and, as a consequence, we take a detailed approach to safety and maintenance. Whether your needs are as basic as a gear adjustment or involved as a pre-race overhaul, our workshop caters to almost all needs.

Perhaps one of our greatest strengths, though, is knowing our limitations. We don't claim to be able to work miracles, resurrect the dead or fix the unfixable. However, we're never too proud to utilize the technical resources of our suppliers, manufacturers or industry colleagues when faced with a curly problem. Quite simply, we can't do everything, but what we do apply ourselves to, we follow to completion.

We endeavor to understand our customers specific riding requirements and ensure that service and testing is done accordingly. When we service your bike we test it as we'd test our own, ensuring a consistently high level of performance. Naturally, we stand behind the work we do; so, for your peace of mind, all of our work is guaranteed. If you are not satisfied with the level of our workmanship, we will pursue the problem until it's resolution.

Our Services

We offer a complete range of workshop services at industry rates. Below is an overview on some of the services we offer. For more information or questions regarding bicycle servicing and maintenance, feel free to call or email our workshop.